I m p o r t a n t I n f o r m a t i o n
I m p o r t a n t
I n f o r m a t i o n
The below information applies to all items purchased or hired. Please read through carefully if you intend to engage with our services.
Standard Purchases
Items purchased are subject to a delivery fee, determined by size of product. Items are posted using Royal Mail or Evri.
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Any item that has been personalised is non refundable and non returnable unless faulty. For other items we require a return within 28 days to process a refund and request that you contact us to discuss the issue in the first instance.
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Bespoke Orders
For orders including personal images, we ask that photos are not taken from social media as the quality of the work will be affected upon printing.
If you are looking for a particular hire item, personalised gift or stationery that you cannot see on our website, please do get in touch. It is likely we will be able to source or create this for you upon request!
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Hire Coverage and Minimum
Delivery and set up is free for all hire items within a 20 mile radius of Hastings, East Sussex. Hire orders must exceed £200 if ordered outside of the stated radius and delivery is chargable at 45p per additional mile. To check the distance between us and you please feel free to use this online tool.
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Terms and Conditions
Drop off and collection will be arranged upon entering a hire agreement.
A non refundable deposit of 50% is required upon booking.
We ask that all customers read and sign our terms and conditions, a copy of which can be found below. These apply to all comissioned work and hire agreements.